FREE SHIPPING WITHIN THE CONTINENTAL USA

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Customer Service

Still need help?

Take a quick look on our FAQs first, or call our experts at 1-800-935-3959.

Shipping Policy

Free shipping within the continental United States

  • Standard Delivery:
    5-10 business days
  • Shipping Methods:
    Ground Shipping
  • Limitations:
    We do not ship to PO boxes or APO Addressess

Additional Information

  • All orders (including overnight and 2 day delivery) received no later than 5:00 PM Eastern Time will require one full business day for processing and packing at our warehouse before being shipped. Standard delivery time is 5 to 10 business days, depending on weather.
  • Please note that orders are packed, shipped, and delivered on business days only (this excludes weekends and holidays).
  • Three delivery attempts will be made before the package is returned to us. Once returned, we must charge a $10 rerouting fee on all packages reshipped. To avoid this inconvenience, we recommend delivery to a commercially zoned business address. We cannot ship to PO, FPO, APO or IPO boxes. At this time we do not ship internationally.

What countries do you deliever to?

At this time we only ship within the continental United States excluding PO boxes and APO addresses. We hope to offer international shipping very soon. If you would like to purchase from outside of the United States, please contact our customer service team to learn of distributors and retailers in your area.

Can I track my shipment?

There are several ways to check your order status. If you have an account with us, you can log in to your account to view your current order status. Alternatively, you can also call customer service to track your order at 1.800.925.3959 or via email at sales@teamson.com.

How to deal with order delays?

If 5-10 business days have passed since your order shipped and you have yet to receive your order, please give our customer service team a call at 1.800.925.3959 or email us at sales@teamson.com.